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How to Get More Mobile Online Bookings on Facebook

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Is your Facebook optimized for mobile bookings?

Nowadays, we are finding that more and more people are using their mobile devices to keep in touch with the online world – especially when accessing Facebook. It’s important to make mobile booking easy for your customers and to optimize your Facebook business page. PlaceFull made a quick video to show you how to do just that – in 2 simple steps!

Watch our short video below and learn how to get more mobile bookings on Facebook!

or Follow the Steps Below to Optimize your Facebook for Mobile Bookings

  1. Login to your PlaceFull account
  2. Click the green drop-down arrow by your account name and select Your Page from the drop-down menu

Next, you will need to edit your Facebook Call to Action button using the steps below:

  1. Login to your Facebook Business page
  2. Click the blue button on the right side and select Edit Button from the drop-down menu
  3. This button usually defaults to “Call Now” – you will need to push the Back button and select Book Now as your Call to Action button.
  4. Copy and paste the web address from your PlaceFull one pager (or other desired destination)
  5. Click Save Changes

 

Any questions? Feel free to give us a call at (206)624-0295 with any comments, we’d love to help you out as always!

The PlaceFull Team


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Merchant of the Month – The Ashwaubenon Bowling Alley

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About Ashwaubenon

The Ashwaubenon Bowling Alley isn’t just your typical bowling alley! Ashwaubenon is a modern day bowling center that provides a great space for their guests and does an amazing job keeping the alley lively by hosting a wide range of fundraisers and special events. When the bowling alley first opened in 1976, they only had 24 lanes. Fast fashwaubenon-home-pageorward 40 years, and the popular hangout now has 60 lanes to accommodate returning guests. As their center grew, so did their need for cutting edge technology and a software solution like PlaceFull’s online reservation system.

 

PlaceFull & Ashwaubenon – A Beautiful Relationshipquotes-8

PlaceFull and Ashwaubenon united about 11 months ago. Since joining forces, the alley spends less time hanging on the phones, has seen a drastic increase in online reservations, and have been put at ease by the simplicity of PlaceFull. When we spoke to General Manager, Matt Orvis, about his experience using PlaceFull, he couldn’t stress enough about just how easy PlaceFull has made their life.

Lane Management – Done Right!

When asked what Ashwaubenon’s favorite PlaceFull feature is, the answer was a no brainer – Resources! The alley has found that the Resources tool saves them a ridiculous amount of time on managing their lanes because lanes can quotes-12be blocked off for months in advance with a simple click and drag over their PlaceFull business calendar. Because Ashwaubenon always has many different events lined up, the Resources tool has helped them avoid double bookings and block off lanes for special fundraising events and league nights alike! The difference in time that PlaceFull has saved Ashwaubenon since implementing our online booking software is simply night and day!

Valuable Time Saved with Increased Online Reservations

Ashwaubenon has definitely seen an increase in online booking activity since using PlaceFull. The alley actually prefers their customers to place reservations online because of the amount of time it frees up for them. When customers call to place a reservation for open bowl or a birthday party, they redirect customers to their website to place a reservation. Ashwaubenon doesn’t take reservations over the phone for open bowl – they are exclusively placed online. For birthday party reservations, the alley offers an incentive for their customers to book their party online. If a reservation is placed online, the birthday child receives free bowling! Matt explains –

“The money we spend on the birthday child by doing this is easily made up by the time saved on the phones. Depending on the birthday mom, a party reservation could take 5-20 minutes on the phone. If the party is booked online, the reservation information is spelled out nicely for them to understand.”

Awesome Add-onsquotes-2

Not only has the bowling alley seen great results with increased online reservations, but PlaceFull has also opened up their world to add-ons to help increase revenue. About 50% of Ashwaubenon’s customers select add-on options to include with their reservation. Little work is needed on Ashwaubenon’s end to create the add-ons and is well worth giving customers the option to add-on items like a veggie tray or other snacks to have ready for them upon arrival to their reservation.

More about Ashwaubenon

Ashwaubenon is a bowling alley loved by many in Green Bay, Wisconsin. If you’re in the area, be sure to visit or book your own party in their private party space – Matt and his staff would love to have you!

Ashwaubenon holds multiple fundraisers throughout the year and takes pride in giving back to the community. In the beginning of November, they held their annual fundraiser to give back to the Green Bay homeless shelter and raised an outstanding $175,000! Over the past 18 years of hosting the fundraiser, Ashwaubenon has kindly raised and donated $2 million dollars to the shelter. Matt Orvis, explains the key to their business’s success is the effort they have put forth dabbling in many different areas by hosting all types of different events and leveraging technology solutions like PlaceFull to manage and grow their business.

To learn more about PlaceFull give us a call at (206)624-0295 or click here to schedule a chat with us.


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How PlaceFull Works with Bowling Centers

Check out this special message from PlaceFull Account Manager, Tyson Garcia!

Tyson works with dozens of bowling centers to help them avoid double bookings, manage lane availability, and increase their revenue with increased party and event reservations!

 

PlaceFull’s online booking solution has been customized to meet your needs and allows you to spend less time on the phone, and more time helping your customers who walk through your door.

Are you interested in hearing more about what PlaceFull can do for your business? Schedule your chat today to learn more!

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Merchant of the Month – Kids Place 4 Fun

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 Samara’s Story

Kid’s Place 4 Fun was a mere dream for Samara when she began her journey as a young business owner at the age of 23. Her love for creativity and child psychology sparked the idea of opening an art studio so she could help kids learn quotes-7how to express themselves with creativity. In September of 2000, she took a leap of faith and opened Kid’s Place 4 Fun. With a little trial and error, she quickly learned what worked for her, and what she needed to do to get her business to take off. 16 years later she is happily married, a proud mom of two, and is successfully living her dream of running a business that has brought joy to countless kids.

Samara’s Website and Online Booking Success with PlaceFull

august-2After establishing her business, Samara started to noticed the trend of more people using the internet for things like online booking. When she found PlaceFull, she knew she had found the right place to help her optimize her online presence.

PlaceFull designed a new website for Samara and she has seen her bookings sky rocket! Since the new site went live, she has had 7x as many online bookings. Her strategically placed “Book Now” buttons and easy ways for customers to navigate to her event pages has made it simple for customers to place their reservations online.

New Avenues of Business

As her bookings roll in, Samara has found that PlaceFull’s Online Booking is not only easy, but it has freed up a huge chunk of her time. She now spends less time on the phone and less time having to manage her booking calendar. With more time on her hands, Samara has gone from focusing on walk-in painting and parties for the past 16 years, to now being able to offer classes and workshops as well!quotes-8

Convenience, Convenience, Convenience

PlaceFull has made booking online convenient for Samara’s customers as well as for her. She now has the luxury of being able to manage her business from anywhere and is able to do a lot of work from home without having to stress about being away from her business. Most importantly, this means getting to spend more time with her family.

PlaceFull’s Awesome Customer Support

14262611_1765727533667009_434507175_n-copyThe customer support Samara has received throughout her experience with PlaceFull has been one of the key factors in her successful transition to online booking. 

“You guys helped so much and have always been there for us through everything. I can text you guys and you respond right away and make me feel that you’re genuinely concerned about what I’m concerned about. You respect our business and that it’s our livelihood.”

At PlaceFull, we really strive to be there for our customers. Online booking is meant to bring ease to the hectic life of a business owner, and we are always there to help do just that every step of the way. 

Recap of Samara’s PlaceFull Perks 

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More about Kids Place 4 Fun

Kid’s Place 4 Fun is a drop-in art studio and premiere party place located in Needham, MA. If you’re in the area, be sure to visit and take your pick of painting pottery, plaster, or canvas, mining for gems, or making a candle – Samara and her staff would love to have you!

To learn more about PlaceFull give us a call at (206)624-0295 or click here to schedule a chat with us.


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Haunting Tales of Life without PlaceFull’s Online BOOking

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Happy Halloween from the PlaceFull Team!

Here at PlaceFull we make online booking easy and help your business grow to reach it’s full potential.

Whether you currently use a different online booking provider, or are still on the fence about using online booking – we thought we’d have a little fun this Halloween and tell you some haunting tales we’ve heard from our customers about life before PlaceFull… 

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FEATURE RELEASE: Printable Calendar, Easy Emailing, & Listing Management

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Here at PlaceFull, we highly value our customer feedback and use it to continually develop features to meet your needs. This month, we have some really awesome features we’re releasing – check out the details below to learn how to start using them today!

Printable Event Calendar

Our merchants have made numerous requests for printable event calendars and guess what – the wait is up!  Enjoy the convenience of exporting your event calendar so your can print it for customers or hang it on the door of your business for everyone to see.

Easy Email Shortcut

With PlaceFull’s new Easy Email shortcut button, send quick email messages to your customers prior or after their event from multiple places on your dashboard. Some customers like to book their event or class  weeks – even months in advance! To ensure their reservation doesn’t slip their mind, use our new Easy Email Feature to send customized reminder emails right before a class or event. See below for more great ways to use this feature:

  • Basic Event/Party reminder
  • Event Cancellations (Possibly for Inclement Weather)
  • Class/Event time change
  • Instructor change
  • Thank you note to customers after they attend an event
  • Reminder to bring additional items to their event (Personal items for event (like your own apron – for our art studios out there), party decorations, additional food items, BYOB reminders, etc.)

 Search Engine and Archive Folder for Listing Page

Managing  and organizing your PlaceFull events has never been easier. With our new Search feature,  just type in a keyword from your listing title and watch it appear! You can also Archive listings to save, store and quickly access your most commonly used listing templates.

Any questions? Feel free to give us a call at (206)624-0295 with any comments or concerns, we’d love to help you out as always!

The PlaceFull Team

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Throwback Thursday – Listing Add-ons with Photos

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This week’s Throwback Thursday feature instantly adds value to your online bookings!

Often customers prefer to book their party or event online. With our easy booking process, customers are able to place their reservation online, choose from a list of any extra items that they would like for their party, and pay for their event in a matter of minutes!

At the time of check out, it is hard for customers to resist add-on items for their party such as balloons, birthday cake, pizza, and more! We also find that our art studios love this feature to give their customers the option to upgrade their canvas size for their paint night event!

PlaceFull’s add-on feature allows you to add customized upgrade options to all of your PlaceFull listings – complete with photos! With custom upgrade photos, customers get more out of their event while you earn more money for your business!

Benefits of Using Add-ons:

  • Added Revenue – Actively using upgrade add-ons has been proven to increase revenue by 37.3% per booking!!
  • Listing Eye Candy – Make your upgrade options stick out with eye catching photos of the extras you offer! It’s hard for a customer to skip over a picture of a sizzling cheese pizza or birthday balloons that would top off that birthday party they just booked!
  • Customer Awareness – Visually lay all of your upgrade options out for customers online so they can easily add them to their event. When booking an event over the phone, customers may be unaware of the great add-ons your business has to offer and are much more likely to throw in extras when booking online.
  • Customization – Show your customers how awesome your business is with all of the great upgrade options you have to offer. Create unique upgrades with our custom add-on button and upload your favorite images to showcase your business!

 

Check out the examples below of what our upgrade options look like during the booking process!

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If you would like help setting up your listing upgrade options, give us a call anytime at (206) 624-0295 or email us at hello@placefull.com !