PlaceFull Blog

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Booking Confirmation Messages and Welcome Messages

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Hello Everyone,

In the past few weeks I have received some questions about the Booking Confirmation Message and the Welcome Message features of PlaceFull. With this article I hope to clear up any confusion people have about these two messages.

Both the Booking Confirmation Message and Welcome Message are features that you can use in PlaceFull to customize the Booking Confirmation Email that the customer receives after making a booking. However, there is a difference between the two…

Booking Confirmation Message: Here you can enter a message for your customers that will be included in every booking confirmation email. It will be included at the top of each booking confirmation. See the picture below for reference.

Welcome Message: Here you can enter a message for your customers that is specific to the event/listing that is being booked. It will be included in the bottom of the booking confirmation email. See the picture below for reference.

Links for creating Booking Confirmation Message and Welcome Messages:

https://support.placefull.com/hc/en-us/articles/201393225-What-is-the-Welcome-Message-

https://support.placefull.com/hc/en-us/articles/216049343-Add-a-Message-to-ALL-Confirmation-Emails

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