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Merchant of the Month – Color Me Mine Cypress

logo.pngThe journey started just 3 years ago when the former Girl Scout Troop leaders, Katie Summerford and Vicki Burgess, got wind that their local Color Me Mine ceramics studio was up for sale. Before they knew it, Katie and Vicki went from crafting with girl scout troops, to crafting a business.

With their new business in the works, Katie and Vicki started to assess what they liked about the existing business model, and what they wanted to change. This lead to the realization that they were in need of a new online booking solution.

The Perfect Solution

While attending the annual CCSA (Contemporary Ceramic Studios Association) convention, Katie and Vicki discovered PlaceFull. The two business owners were drawn to the PlaceFull booth by smiling faces, and decided to stop and see what PlaceFull was all about. After running through a brief demo at the booth, it became clear that PlaceFull was the booking solution they had been looking for. While their former booking system could only manage parties, PlaceFull would allow them to offer classes, workshops, and other private events online.

When asked about their decision to sign up for PlaceFull, Katie said, “Do it. Make the change as soon as possible – you’ll be happy you did and you won’t regret it!”

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More Time, More Revenue

we-had-never-sold-out-of-a-class-before-using-placefullBefore PlaceFull, the studio had struggled with filling up their classes. After implementing PlaceFull, Katie and Vicki are able to promote ALL of their events and have sold out of multiple classes  – finding themselves busier than ever with a dramatic increase in revenue! Instead of spending time promoting their events, Katie and Vicki can now put more time and energy into the flock of customers that walk through their doors.

Reliable Support

For owner Katie, one thing that really made the transition to PlaceFull painless was the customer support she received along the way from the PlaceFull support team. There are many resources available to PlaceFull merchants such as the PlaceFull Support page or the Copy of We had never sold out of a class before using PlaceFull! (12).pngPlaceFull Members Facebook page to make getting help easy! She was pleasantly surprised when she reached out for assistance and immediately got the help she needed.

PlaceFull’s Simplicity

The simplicity of PlaceFull was a breath of fresh air for the two studio owners. Since switching to PlaceFull, Katie and Vicki love how easy it is to navigate their account and set up events. Today, Katie finds herself creating events online in a matter of minutes and managing her booking calendar with ease.

Looking Forward

PlaceFull brings new found hope for Katie and Vicki for the coming new year as they watch their business grow. Impressed with her experience using PlaceFull, Katie even took it upon herself to share their studio’s success with fellow Color Me Mine franchise owners. Being a franchise owner, she knows how overwhelming implementing new business practices can be. Katie’s message to other Color Me Mine studios is clear… “you won’t regret it!”

More About Katie & Vicki

You can find Katie and Vicki’s Color Me Mine studio nestled away in beautiful Cypress, Texas. The studio is centered around ceramics and they have recently started experimenting with board art classes! With their out of the box thinking, Katie and Vicki even found a way to cut the cost of classes for their customers by taking the extra time to buy wood from Home Depot and cut the wood themselves.

Katie and Vicki go the extra mile for their customers and find happiness in bringing people together with art. Katie expressed, “during Christmas time, there were dozens of little gifts under trees out there that brought smiles to people’s faces on Christmas. Knowing that we played a little part in their happiness and making them smile is my favorite part of my job.”

If you’re in the Cypress area, be sure to visit or book an event with Color Me Mine – Katie and Vicki would love to have you!


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Merchant of the Month – The Ashwaubenon Bowling Alley

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About Ashwaubenon

The Ashwaubenon Bowling Alley isn’t just your typical bowling alley! Ashwaubenon is a modern day bowling center that provides a great space for their guests and does an amazing job keeping the alley lively by hosting a wide range of fundraisers and special events. When the bowling alley first opened in 1976, they only had 24 lanes. Fast fashwaubenon-home-pageorward 40 years, and the popular hangout now has 60 lanes to accommodate returning guests. As their center grew, so did their need for cutting edge technology and a software solution like PlaceFull’s online reservation system.

 

PlaceFull & Ashwaubenon – A Beautiful Relationshipquotes-8

PlaceFull and Ashwaubenon united about 11 months ago. Since joining forces, the alley spends less time hanging on the phones, has seen a drastic increase in online reservations, and have been put at ease by the simplicity of PlaceFull. When we spoke to General Manager, Matt Orvis, about his experience using PlaceFull, he couldn’t stress enough about just how easy PlaceFull has made their life.

Lane Management – Done Right!

When asked what Ashwaubenon’s favorite PlaceFull feature is, the answer was a no brainer – Resources! The alley has found that the Resources tool saves them a ridiculous amount of time on managing their lanes because lanes can quotes-12be blocked off for months in advance with a simple click and drag over their PlaceFull business calendar. Because Ashwaubenon always has many different events lined up, the Resources tool has helped them avoid double bookings and block off lanes for special fundraising events and league nights alike! The difference in time that PlaceFull has saved Ashwaubenon since implementing our online booking software is simply night and day!

Valuable Time Saved with Increased Online Reservations

Ashwaubenon has definitely seen an increase in online booking activity since using PlaceFull. The alley actually prefers their customers to place reservations online because of the amount of time it frees up for them. When customers call to place a reservation for open bowl or a birthday party, they redirect customers to their website to place a reservation. Ashwaubenon doesn’t take reservations over the phone for open bowl – they are exclusively placed online. For birthday party reservations, the alley offers an incentive for their customers to book their party online. If a reservation is placed online, the birthday child receives free bowling! Matt explains –

“The money we spend on the birthday child by doing this is easily made up by the time saved on the phones. Depending on the birthday mom, a party reservation could take 5-20 minutes on the phone. If the party is booked online, the reservation information is spelled out nicely for them to understand.”

Awesome Add-onsquotes-2

Not only has the bowling alley seen great results with increased online reservations, but PlaceFull has also opened up their world to add-ons to help increase revenue. About 50% of Ashwaubenon’s customers select add-on options to include with their reservation. Little work is needed on Ashwaubenon’s end to create the add-ons and is well worth giving customers the option to add-on items like a veggie tray or other snacks to have ready for them upon arrival to their reservation.

More about Ashwaubenon

Ashwaubenon is a bowling alley loved by many in Green Bay, Wisconsin. If you’re in the area, be sure to visit or book your own party in their private party space – Matt and his staff would love to have you!

Ashwaubenon holds multiple fundraisers throughout the year and takes pride in giving back to the community. In the beginning of November, they held their annual fundraiser to give back to the Green Bay homeless shelter and raised an outstanding $175,000! Over the past 18 years of hosting the fundraiser, Ashwaubenon has kindly raised and donated $2 million dollars to the shelter. Matt Orvis, explains the key to their business’s success is the effort they have put forth dabbling in many different areas by hosting all types of different events and leveraging technology solutions like PlaceFull to manage and grow their business.

To learn more about PlaceFull give us a call at (206)624-0295 or click here to schedule a chat with us.

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meg-art pottery studios – merchant of the month

we are happy to announce our august merchant of the month – sherry from meg-art pottery studios

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twenty years ago sherry found herself creating and selling art at festivals in her free time. fast forward to today and she and her husband scott are living their dream as the owners of a thriving art studio in huntersville, nc.

with sarcasm, laughs, family, and a love for art only countered by her dislike of upper-case letters (hence the lack thereof here), her and her husband scott created meg-art in 1997 and haven’t looked back. the meg-art family also consists of their three daughters megan, allee, and darby, and their pups madi and kodi.

 

 

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glassybaby + PlaceFull – Online Booking Customer Testimonial

We are thrilled to be partnered with a unique charitable organization that creates and sells glass votives around the world, benefitting hundreds of charities with over $4.4 million in giving so far!

As glassybaby has grown, they have expanded to multiple locations and now offer a variety of events. Check out the video below to learn how PlaceFull’s Online Booking Solution has helped them manage their classes, events, and space rental reservations.

Special thank you to Margaret Dobrowolski,  glassybaby Events Coordinator and Store Manager, for the awesome testimonial video! Visit their website to learn more about glassybaby and their mission.

Are you interested in learning more about what PlaceFull can do for your business?

Click here to schedule a product demonstration at your convenience, and one our our team members will be in touch!


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The Amazing Art Studio – Merchant of the Month

We are happy to announce our January Merchant of the Month – The Amazing Art Studio! Owners Julya and John Myers have been using PlaceFull’s online booking software for over 2 years to help run their Washington, D.C. do-it-yourself art studio.80% (1)

amazing art studioWe wrote about their early success a couple of years ago, and since then their year over year growth has been phenomenal with an 80% increase in online booking revenue last year!

The studio’s most successful event was their Amazing Artist Summer Camp which drove over $20,000 in online bookings.

The Amazing Art studio does a great job of promoting their classes, camps, and parties with online booking on their Facebook page as well as their website.

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Merchant of the Month – Elements Glass Case Study

Screen Shot 2015-12-03 at 11.49.41 AMCongrats to our Merchant of the Month – Elements Glass of Portland, Oregon. Just 3 days into December, they are receiving online bookings at a crazy fast pace with 157 so far – that’s more than 2 online bookings per hour!

Their Blow your Own Christmas Ornament workshop is a popular favorite and is projected to receive over 1,000 bookings this Holiday Season. If you’re in the Portland area, you can book your spot on their Facebook or Website and blow your very own special Christmas ornament!

Elements Glass became a PlaceFull merchant this November when we launched our new Online Booking resources built for Glassblowing studios as we mentioned in our post last weekContinue reading


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Triple O Lazer Tag—A Case Study

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Triple O Lazer Tag is a mobile laser tag business with portable arenas and advanced interactive indoor and outdoor laser tag equipment. Owner, Jeremy Hamilton, has always enjoyed the game, starting his business as a weekend hobby. Triple O Lazer Tag brings the party wherever they go, and PlaceFull’s online booking solution has made it easier while tripling party reservations over the past 2 months. 

  • Saves Employees’ Time – less phone calls and paperwork
  • Automates Processes – payments, calendar, schedule, email campaigns
  • Creates Business Stability – less cancellations, more bookings

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