The journey started just 3 years ago when the former Girl Scout Troop leaders, Katie Summerford and Vicki Burgess, got wind that their local Color Me Mine ceramics studio was up for sale. Before they knew it, Katie and Vicki went from crafting with girl scout troops, to crafting a business.
With their new business in the works, Katie and Vicki started to assess what they liked about the existing business model, and what they wanted to change. This lead to the realization that they were in need of a new online booking solution.
The Perfect Solution
While attending the annual CCSA (Contemporary Ceramic Studios Association) convention, Katie and Vicki discovered PlaceFull. The two business owners were drawn to the PlaceFull booth by smiling faces, and decided to stop and see what PlaceFull was all about. After running through a brief demo at the booth, it became clear that PlaceFull was the booking solution they had been looking for. While their former booking system could only manage parties, PlaceFull would allow them to offer classes, workshops, and other private events online.
When asked about their decision to sign up for PlaceFull, Katie said, “Do it. Make the change as soon as possible – you’ll be happy you did and you won’t regret it!”
More Time, More Revenue
Before PlaceFull, the studio had struggled with filling up their classes. After implementing PlaceFull, Katie and Vicki are able to promote ALL of their events and have sold out of multiple classes – finding themselves busier than ever with a dramatic increase in revenue! Instead of spending time promoting their events, Katie and Vicki can now put more time and energy into the flock of customers that walk through their doors.
For owner Katie, one thing that really made the transition to PlaceFull painless was the customer support she received along the way from the PlaceFull support team. There are many resources available to PlaceFull merchants such as the PlaceFull Support page or the PlaceFull Members Facebook page to make getting help easy! She was pleasantly surprised when she reached out for assistance and immediately got the help she needed.
The simplicity of PlaceFull was a breath of fresh air for the two studio owners. Since switching to PlaceFull, Katie and Vicki love how easy it is to navigate their account and set up events. Today, Katie finds herself creating events online in a matter of minutes and managing her booking calendar with ease.
PlaceFull brings new found hope for Katie and Vicki for the coming new year as they watch their business grow. Impressed with her experience using PlaceFull, Katie even took it upon herself to share their studio’s success with fellow Color Me Mine franchise owners. Being a franchise owner, she knows how overwhelming implementing new business practices can be. Katie’s message to other Color Me Mine studios is clear… “you won’t regret it!”
More About Katie & Vicki
You can find Katie and Vicki’s Color Me Mine studio nestled away in beautiful Cypress, Texas. The studio is centered around ceramics and they have recently started experimenting with board art classes! With their out of the box thinking, Katie and Vicki even found a way to cut the cost of classes for their customers by taking the extra time to buy wood from Home Depot and cut the wood themselves.
Katie and Vicki go the extra mile for their customers and find happiness in bringing people together with art. Katie expressed, “during Christmas time, there were dozens of little gifts under trees out there that brought smiles to people’s faces on Christmas. Knowing that we played a little part in their happiness and making them smile is my favorite part of my job.”
If you’re in the Cypress area, be sure to visit or book an event with Color Me Mine – Katie and Vicki would love to have you!